Means of Redress

How to make an appeal?

If you wish to appeal a decision made by the MT National Agency (European Union Programmes Agency – EUPA) in relation to your Erasmus+ or European Solidarity Corps application for funding or grant agreement, you must follow the appeals procedure below.

Please note that you may only appeal if you believe the EUPA has not followed the correct procedures as set out in the relevant Commission Call for Proposals or in the National Agency’s selection procedure.

 

What is an appeal?

An appeal is defined as ‘a request for a review of a decision taken by the EUPA that you feel has not followed procedures on the scoring and/or feedback of an unsuccessful application, or the calculation of a final grant amount’. To provide the means of redress, there is an appeals procedure for Erasmus+ and European Solidarity Corps applicants and beneficiaries where you are required to state the exact procedure(s) not followed.

 

When is an appeal actually a complaint?

If an appeal documents non-specific evidence, or notes dissatisfaction with the outcome of an application round or final report assessment, this will be treated as a complaint not as an appeal, and will be processed accordingly.

 

Who can appeal?

 

Applicants

For Erasmus+ and European Solidarity Corps applicants (the person or organisation/institution submitting a grant application to the EUPA), appeals may be considered where, for example, your application is unsuccessful. Please note that EUPA can only change the status of your application in the event of an administrative error on its part or where the below procedure was not followed:

“Selection of project’s applications submitted under the Erasmus+ and the European Solidarity Corps Programmes takes the following steps.

  • Eligibility Check of Project Applications
  • Qualitative Assessment of Grant Applications by Independent Experts
  • Evaluation of Assessments by an independent Projects Evaluation Committee
  • Grant Award Decision”

EUPA cannot consider information that was not included in the original application form.

 

 Beneficiaries

For Erasmus+ or European Solidarity Corps beneficiaries (the person or institution/organisation signing the grant agreement issued by the EUPA), appeals may be considered in relation to your grant where, for example, you believe that your final grant amount may have been miscalculated. Please note that EUPA can only reconsider our decision regarding your grant in the event of an administrative error or where the special conditions and annexes of the grant agreement have not been adhered to.

 

When to appeal?

You can only appeal once per application or project at each stage of the process i.e. application and final report. If your project has been on a reserve list post-application, the EUPA cannot give you a further opportunity to appeal.

 

How to appeal?

Appeals may be made in writing by downloading and completing the Erasmus+ / European Solidarity Corps Appeals Form. Your completed form should then be emailed to the EUPA as stated in the form. This should be done within the following timescales:

  • For appeals relating to an Erasmus+ or European Solidarity Corps application being made ineligible – within 10 calendar days of the decision being communicated to you.
  • For appeals relating to any other decision made by the EUPA – within 30 calendar days of the decision being communicated to you.

EUPA will always give you notification of the appeals timescale when communicating a decision. EUPA aims to acknowledge your appeal in writing within five working days. Appeals will be dealt with according to a process operating under a summary of principles informed by the European Commission’s Guide for National Agencies implementing the Erasmus+ and the European Solidarity Corps programmes.

 

Please ensure that you are using the correct version of the programme guide for the relevant Call year for the project or application under which you applied. The programme guide for the current Call can be found on our website .

 

EUPA aims to reply fully to you with the appeal decision, in writing, within 10 working days of the acknowledgement. Appeals that are more complex may take longer to deal with. In these cases EUPA will keep you updated on the progress of your appeal.